privacy policy
Privacy Policy
At Stratyfy Web, your privacy matters to us. This policy explains what personal information we collect, how we use it, and the steps we take to keep it safe.
This Privacy Policy applies to all visitors, clients, and users who interact with Stratyfy Web through our website at stratyfyweb.com or engage any of our services. By using our website, you consent to the data practices described in this policy.
Who We Are
Stratyfy Web is a Ghana-based digital agency providing Website Design, SEO, E-Commerce, and Branding services. We are the data controller responsible for the personal information collected through this website.
Data We Collect
We collect only the information necessary to provide our services and improve your experience. This includes:
| Data Type | Examples | Purpose |
|---|---|---|
| Personal Identity | Full name, business name | Client identification & communication |
| Contact Details | Email address, phone number | Project updates, support, enquiries |
| Usage Data | Pages visited, time on site, browser type | Analytics & website improvement |
| Technical Data | IP address, device type, OS | Security & performance monitoring |
| Communication Data | Messages sent via contact form | Responding to enquiries |
We do not collect sensitive data such as financial details, national ID numbers, or health information.
How We Collect It
We collect personal data through the following means:
3.1 — Direct Interactions
When you fill in our contact form, request a quote, book a consultation, or email us directly, you provide us with your name, email, and phone number.
3.2 — Automated Technologies
As you browse stratyfyweb.com, we automatically collect technical and usage data via cookies, analytics tools, and server logs.
3.3 — Third Parties
We may receive data about you from third-party platforms such as Google Analytics, social media referrals, or business partners — only where lawfully permitted.
How We Use Your Data
We use the personal data we collect for the following purposes:
- To respond to your enquiries, quote requests, and messages promptly.
- To deliver and manage the services you have engaged us for.
- To send project updates, invoices, and relevant communications.
- To improve our website's performance, content, and user experience.
- To comply with legal obligations and protect our legitimate business interests.
- To send occasional marketing communications, only where you have given consent — with an easy opt-out at any time.
We will never sell, rent, or trade your personal information to any third party for commercial purposes.
Cookies & Analytics
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and help us understand how visitors use our site.
5.1 — Types of Cookies We Use
Required for the website to function correctly — cannot be disabled.
Help us understand visitor behaviour (e.g. pages visited, time on site) via Google Analytics.
Used by WP Rocket to cache pages and improve site speed.
Remember your choices such as language or cookie consent status.
5.2 — Google Analytics
We use Google Analytics to collect anonymised data about how visitors use our website. This helps us improve content and performance. Google Analytics data is processed in accordance with Google's Privacy Policy. You can opt out via Google's opt-out tool.
5.3 — Managing Cookies
You can control or disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
Sharing Your Data
We do not share your personal information with third parties except in the following limited circumstances:
- Service providers — trusted tools we use to operate our business (e.g. hosting providers, email platforms), bound by confidentiality agreements.
- Legal compliance — where required by Ghanaian law, court order, or regulatory authority.
- Business transfers — in the event of a merger or acquisition, your data may be transferred as part of that process, with prior notice given.
All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
- Client records are kept for a minimum of 5 years after project completion for legal and accounting purposes.
- Enquiry data (contact form submissions) is retained for up to 2 years.
- Analytics data is retained as configured in Google Analytics (typically 26 months).
When data is no longer needed, it is securely deleted or anonymised.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
Right to Access
You may request a copy of the personal data we hold about you at any time.
Right to Rectification
You can ask us to correct any inaccurate or incomplete information we hold about you.
Right to Erasure
You may request that we delete your personal data, subject to any legal obligations we must meet.
Right to Object
You can object to us processing your data for marketing purposes at any time.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at info@stratyfyweb.com. We will respond within 30 days.
Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. These include:
- SSL encryption on our website (HTTPS)
- Secure hosting with access controls
- Regular software and security updates
- Restricted access to personal data within our team
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites. Stratyfy Web is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will take prompt steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please get in touch:
